Short Answer: Intermedia Hosted Exchange Email in 2021 offers robust security, 99.999% uptime, and Microsoft 365 integration, making it ideal for businesses prioritizing reliability and collaboration. Pricing starts at $4.99/user/month, with 24/7 support and scalable storage. However, its interface may feel outdated compared to competitors like Google Workspace.
What Is Dedicated Hosting and How Does It Work?
What Features Does Intermedia Hosted Exchange Email Offer in 2021?
Intermedia’s 2021 platform includes 100 GB mailbox storage, advanced threat protection, and seamless integration with Outlook. Its “SecuriSync” backup tool and compliance features like HIPAA support cater to regulated industries. Unlike competitors, it allows full administrative control over email routing and spam filters, though customization requires technical expertise.
How Does Intermedia’s Pricing Compare to Competitors in 2021?
Starting at $4.99/user/month, Intermedia undercuts Microsoft 365 Business Basic ($6/user/month) but lacks bundled apps like Teams. Add-ons like archiving ($3/user/month) increase costs. For small teams, it’s cost-effective; for enterprises, scalable plans with unlimited storage (at higher tiers) justify the investment despite steeper pricing than Zoho Mail.
| Service | Base Price | Storage | Key Features |
|---|---|---|---|
| Intermedia | $4.99 | 100 GB | SecuriSync, HIPAA support |
| Microsoft 365 | $6.00 | 50 GB | Teams integration |
| Zoho Mail | $3.00 | 30 GB | AI-powered search |
Extended Content: While Intermedia’s entry-level pricing appears competitive, businesses should evaluate total costs of required add-ons. For example, enabling both archiving ($3) and advanced threat protection ($2) brings the effective price to $9.99/user/month – comparable to mid-tier Microsoft 365 plans. However, Intermedia’s unlimited archiving at enterprise tiers provides value for organizations with strict compliance needs. Its unique “Email Defender” spam filtering outperforms basic solutions from Google and Zoho, blocking 99.9% of phishing attempts in third-party tests.
Why Is Intermedia’s Security Framework Stand Out in 2021?
Intermedia uses AES-256 encryption, real-time malware scanning, and AI-driven anomaly detection. Its “Email Continuity” feature ensures inbox access during outages—a rarity in hosted exchanges. SOC 2 compliance and GDPR adherence make it a top pick for healthcare and financial sectors, though setup requires manual configuration compared to automated competitors like Proofpoint.
| Security Feature | Intermedia | Proofpoint |
|---|---|---|
| Email Encryption | Yes | Extra Cost |
| GDPR Compliance | Included | Add-on |
| Disaster Recovery | 15-minute RPO | 1-hour RPO |
Extended Content: Intermedia’s security architecture employs multi-layered protection through machine learning algorithms that analyze email patterns. During the 2021 Colonial Pipeline cyberattack, their systems detected 37% more suspicious login attempts than industry averages. The platform’s granular permission controls let admins restrict data access by department, location, or device type – crucial for hybrid work environments. While competitors require third-party tools for complete audit trails, Intermedia provides native tracking of email edits, deletions, and forwarding activities.
Does Intermedia Offer Reliable Customer Support in 2021?
Yes. 24/7 phone, chat, and email support with <15-minute response times for critical issues. Unique to Intermedia: free migration services handled by experts, reducing downtime. User reviews praise its proactive monitoring but note slower resolution for non-urgent requests compared to Rackspace’s ticketing system.
Can Intermedia Hosted Exchange Integrate with Third-Party Tools?
Yes. Native compatibility with Salesforce, Slack, and Zoom via APIs. Its “CloudPBX” VoIP integration enables unified communications. However, CRM syncs require manual setup, unlike RingCentral’s pre-built templates. Developers appreciate RESTful API access for custom workflows but note limited documentation for niche SaaS platforms.
How Scalable Is Intermedia Hosted Exchange for Growing Businesses?
Intermedia supports unlimited users and mailboxes at enterprise tiers, with dynamic storage scaling. Auto-provisioning tools let admins onboard 100+ users in minutes. However, enterprises report latency during peak loads—a trade-off for its on-premises hybrid options, which competitors like Rackspace lack.
What Are the Limitations of Intermedia Hosted Exchange in 2021?
The web portal uses a legacy interface, complicating tasks like contact management. Mobile apps lack biometric login, a standard in 2021. Limited in-house analytics (basic usage reports only) versus G Suite’s AI-driven insights. Cost overruns from add-ons are common, necessitating careful budget planning.
“Intermedia’s strength lies in its compliance-first architecture and granular control—features enterprises demand. However, SMBs might find its learning curve steep. In 2021, it’s a trade-off: unparalleled security versus user-friendliness.” — Jason Miller, Cloud Solutions Architect at TechAdvisory Group.
Conclusion
Intermedia Hosted Exchange Email 2021 excels in security, uptime, and compliance, making it ideal for regulated industries. While pricing and scalability are competitive, its outdated UI and complex setup may deter smaller teams. Evaluate your need for control versus ease-of-use before committing.
FAQ
- Is Intermedia Hosted Exchange HIPAA-compliant?
- Yes. It meets HIPAA, GDPR, and FINRA standards, offering encrypted email and audit trails for regulated data.
- Does Intermedia Include Email Backup?
- Yes. SecuriSync provides automated, versioned backups with 1 TB storage per user, restorable via self-service portals.
- Can I Migrate from Google Workspace to Intermedia?
- Yes. Intermedia offers free migration services, transferring emails, contacts, and calendars with minimal downtime.